support@glowbooks.co.uk
Glowbooks

How it works

Glowbooks does a few things no other booking app does.

Here’s what they are, in plain English.

Every plan

Glow, your right hand

Glow is your receptionist out front and your hands-on assistant behind the desk.

Glow answers your clients' messages for you. It finds a free time, books them in and takes the deposit. It can move a booking too. If it's not sure, it asks you.

And for you: Glow fills in your services when you start. It tells you how your day looks and who's due back. When things go quiet, it suggests a promotion.

For example

Priya messages at 10:48pm about a gel refill on Saturday. Glow books her in with Marta at 11:20 while you're on the sofa.

No more answering DMs at midnight.

Messages · 10:48pm

hiya, anything Saturday for a gel refill?

Hi Priya! Marta’s free at 11:20. A £10 deposit holds it. Here’s the link.

Booked · Sat 11:20 with Marta

Your hands-on assistant · 8:00am

Morning, how’s today looking?

7 bookings today, Priya first at 11:20. Two regulars are due back. Want me to suggest an offer?

Yes please

Just for you, the owner.

Every plan

Deposits that hold the slot

You choose the deposit. Your client pays it when she books. No deposit, no slot.

For example

Priya pays £10 to book Saturday at 11:20. If she doesn't show, keeping the £10 is your choice.

Fewer no-shows. And when one happens, you're not out of pocket.

Deposit

Deposit £10 paid

Gel refill · Sat 11:20 · Marta

Slot held

Every plan

Circles: get paid for recommending

Client Circles: your regulars share their own link with friends. You choose the thank-you: £ off or % off her next visit. When a friend books as a new client, Glowbooks adds the thank-you for you.

Business Circles: you and the salons you already recommend send each other clients. When you send a client to a salon in your Circle, the salon's thank-you is paid into your account. Money in the bank for a recommendation you were making anyway.

You and the other salon agree the thank-you: a set amount or a percent. You can counter-offer. Glowbooks keeps count.

For example

Priya sends her link to Amira, who books a full set. Priya gets £5 off her next visit. Then Priya wants lashes, so you send her to Lashes by Dee. Their thank-you lands in your account.

New clients from people who already love you, and money for the ones you send on.

Client Circle

Your regulars, bringing friends

  1. Priya shared her Circle link with Amira

    Mon

    Her own link

  2. Amira booked a full set

    Wed

    New client

  3. Priya: £5 off your next visit

    Wed

    From Marta's Nails

Business Circle

You and the salons you recommend

  1. Lashes by Dee sent you a Circle invite

    Mon

    10% thank-you on every client you send

  2. You sent a counter-offer

    Mon

    £5 per client

  3. Lashes by Dee accepted

    Tue

    You're in each other's Circle

  4. £5 paid into your account

    Fri

    Priya booked lashes with Dee

Every plan

Client records: every client remembered

Every client has her own record: allergies, patch tests, notes, photos and consent forms. It's there every time she books.

For example

Before Priya sits down, Marta can see she's allergic to acrylic and her patch test is done. No digging through old messages.

Safer treatments, and every client feels remembered.

Client record

P

Priya

Next: Sat 11:20 with Marta

Allergy: acrylicPatch test: doneConsent form signed3 photosLikes almond shape
Pro plan

Gift vouchers: an easy present

Sell gift vouchers for birthdays, Christmas or a thank-you. When a client brings one, it comes off her bill.

For example

Priya got a voucher for her birthday. She mentions it when she books, and Glow sorts it.

An easy present for your regulars to buy, and new faces through the door.

Gift voucher · Pro plan

Gift voucher

For Priya. Happy birthday!

Glow added it to her booking

A day with Glow

Priya messages on Monday night. Here’s what happens next.

  1. 10:48pm1/6

    Priya DMs you about a gel refill. Glow answers and books her in.

  2. 10:49pm2/6

    Glow takes her deposit. The slot is hers.

  3. 10:50pm3/6

    She mentions her voucher. Glow sorts it.

    Gift vouchers: Pro plan

  4. Wednesday4/6

    Her friend Amira books through Priya's link. Glowbooks adds Priya's thank-you.

  5. Friday5/6

    The day before, Glowbooks sends the reminder.

  6. Saturday, 8am6/6

    You ask Glow how the day looks. 7 bookings, Priya first at 11:20.

One booking, start to finish

  1. 01

    She books

    Through your booking link, or a message to Glow. She only sees times that are really free.

  2. 02

    She pays the deposit

    It's taken as she books, so the slot is hers.

  3. 03

    Glowbooks reminds her

    An email to confirm, then reminders two days and one day before.

  4. 04

    It goes on her record

    What she had and any notes, ready for next time.

Good questions

What can Glow do on its own?

Answer messages, book clients in, take the deposit and move bookings. On Pro, it sorts gift vouchers too. For you, the owner, it also fills in your services for you to check. It tells you how your day looks, shows who's due back and suggests promotions. Anything it's not sure about, it passes to you.

Is Glow on every plan?

Yes. Each plan comes with a set number of chats a month. The pricing page shows how many.

What happens if a client doesn't turn up?

You can keep her deposit, or give it back. It's your choice. You also choose how much notice a client must give to get her deposit back if she cancels.

Are gift vouchers on every plan?

No, they're on Pro. Everything else on this page comes with both plans.

What it costs is on the pricing page.

Want Glow on your front desk?

Every plan starts with 30 days free.

Join the waitlistSee pricing